Refund policy
Returns
Goods can be returned up to 30 days from date of purchase. If 30 days passed since your purchase, unfortunately we can’t offer you a refund or exchange. We only refund items if they are not as described, or exchange if they are defective or damaged.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additionally, gift cards are non-returnable.
Please phone us (0425253300) to discuss return and refund for details on how to proceed BEFORE sending the item.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved for refund, then it will be processed, and a credit will automatically be applied to your credit card or original method of payment.
You will be responsible for paying for your own shipping costs for returning your item unless damaged. Refund of shipping costs must be negotiated prior to return of goods.